Travel and Tourism is taught by Mrs. Archibald. 

Travel and Tourism is an SQA Skills for Work qualification and is offered at National 5 and National 4. 

Information

Tourism is a major employer and revenue earner to the economy.  The provision of travel & tourism in schools responds to the needs of the industry for a well -trained workforce that can meet the needs of visitors.   

Purpose 

This course is designed to enable learners to gain knowledge of a variety of tourist destinations, both in Scotland, the UK and the rest of the world.  In addition, the basic skills and knowledge and understanding relating to a range of occupations in travel & tourism which will prepare candidates for employment in the industry is examined.   The course may also be of interest to anyone seeking to study travel & tourism as part of a general education or as a consumer wishing to gain an insight into how the industry works. 

Course Details 

This is a bi-level course (National 4 and 5) comprising of 4, 40 hour units.  

The units are: 

• Travel & Tourism: Employability 

• Travel & Tourism: Customer service 

• Travel & Tourism: Scotland 

• Travel & Tourism: UK and world wide 

Assessment will focus on each of the units.   

The courses will be internally assessed and externally verified. 

Travel & Tourism: Employability 

This unit investigates job roles and careers across the travel & tourism industry.  Learners will demonstrate their employability skills and attitudes in a work related practical activity.  They will evaluate their own potential for a chosen job in the travel & tourism industry.   

Travel & Tourism: Customer service 

This unit outlines the benefits of good customer service to the travel & tourism industry.  It deals with customer issues and actions required to respond to customer’s needs and wants. 

Travel & Tourism: Scotland 

In this unit the learner will gather information, describe a range of destinations and attractions, identify current trends, and describe the impact of tourism in Scotland 

Travel & Tourism: UK and world wide tourist destinations 

In this unit the learner will gather information, describe a range of destinations and attractions, identify current trends, and describe the impact of tourism in the UK and the rest of the world.  The learner should also be able to provide information to potential customers on selected destinations, for example, recommend accommodation, activities, attractions and amenities and produce a travel itinerary on selected areas.